A dedicated, wall-mounted tribute. Designed to hold your pet's physical collar alongside a custom-modeled, layer-constructed relief of their profile. A permanent anchor for the hardware they wore every day.
10" x 11" dimensions
Fits standard pet collars
Custom text up to 20 characters (names, dates, or custom sayings)
Wall-ready hardware included
Collar Display Plaque
PLAQUE SPECS
• Size: 10 inches by 11 inches by 1 inch
• Plaque is printed in wood infused PLA.
• Lettering and symbol are printed in color PLA — no paint or coating.
• Lettering and symbol color: White, Black, Red, or Tri Color Blend.
PERSONALIZATION
• Pet name + optional short message (dates optional).
• Custom saying limit: 20 characters or less.
• Symbol choice: Heart, Infinity symbol, or Paw Print.
PHOTO & SILHOUETTE
• A clear side profile photo is preferred.
• Silhouette is refined during the preview process.
• Your preview confirms exactly what will be printed.
COLLAR HOLDER + HANGING
• Holds one collar. Collar threads through adjustable slots.
• Fits collars up to 3 inches wide. Collar not included.
• Ready to hang with an attached sawtooth hanger. Wall hardware not included.
SHIPPING + TIMELINE
• Digital preview: We email you a digital preview within 24–48 hours of your order.
• Approval first: Nothing is printed until you approve your preview.
• Production time: Because every keepsake is custom-made, please allow 7–10 business days for production after you approve your proof.
• Before shipping: Each keepsake is cleaned, lightly finished, and inspected before shipping.
SHIPPING METHOD + COST
• Carrier: Orders ship via USPS. Delivery times vary by location.
WHERE WE SHIP
• United States only: We ship to addresses within the United States only (no international shipping at this time).
ADDRESS ACCURACY
• Please confirm your shipping address at checkout. If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship.
IF THERE’S A PROBLEM
• Damaged/defective/incorrect: Email us within 48 hours of delivery with your order number, clear photos of the item, and photos of the packaging (if damaged in transit). We will provide a replacement (or refund if a replacement isn’t possible).
USPS issues:
– Lost in transit: If tracking shows the package is lost, we will send a replacement and then pursue the carrier claim separately.
– Marked delivered but not received: Contact us as soon as possible and we’ll help you troubleshoot with USPS.
CONTACT
• team@keepsakesbypawpetual.com
RETURNS & REFUNDS (OVERVIEW)
• All Keepsakes items are made to order and customized from your selections and uploaded photo, so return/refund eligibility depends on the reason for the request.
DIGITAL PROOF APPROVAL
• You will receive a digital proof before printing.
• Once you approve your proof, the design is considered final and production begins.
NO RETURNS / REFUNDS (PREFERENCE-BASED)
We do not accept returns or provide refunds for preference-based reasons, including (but not limited to):
• change of mind
• selecting a different size, material, color, base style, or wording
• expectations not reflected in the approved proof
• minor variations inherent to 3D printing and PLA filament styles
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
• If your item arrives damaged, defective, or incorrect (does not match your approved proof or your order details), email us within 48 hours of delivery.
Please include:
• your order number
• clear photos of the item
• photos of the packaging (if damaged in transit)
Resolution:
• We will provide a replacement. If a replacement is not possible, we will issue a refund to the original payment method.
• If the package was damaged in transit, we will handle the carrier claim.
SHIPPING ISSUES (USPS)
• Orders ship via USPS and delivery times vary by location.
• Lost in transit: If tracking shows the package is lost, we will send a replacement and then pursue the carrier claim separately.
• Marked delivered but not received: If tracking shows delivered but you can’t locate the package, contact us as soon as possible. We’ll help you troubleshoot with USPS (for example, verifying delivery details and initiating a search). A police report is not required.
CANCELLATIONS
• Before printing starts: Cancellations are allowed with no fee.
• After printing has started: A 15% cancellation fee applies. The remaining balance will be refunded.
RETURN SHIPPING (IF A RETURN IS NEEDED)
• If a return is required as part of resolving an issue, we will provide return instructions. If applicable, we will provide a return shipping label.
CONTACT
• team@keepsakesbypawpetual.com